Terms of Service

Effective Date: June 14, 2026

These Terms of Service ("Terms") govern your access to and use of the services provided by Hyvara AI, Inc. ("Hyvara AI," "we," "us," or "our"), including the Hyvara Network platform and all related websites, applications, and services (collectively, the "Service"). Please read these Terms carefully before using the Service.

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the Service.

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1. Eligibility

You must be at least 18 years of age and have the legal capacity to enter into binding contracts to use the Service. By using the Service, you represent and warrant that you meet these requirements. If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

2. Account Registration

To access certain features of the Service, you must create an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Keep your password secure and confidential
• Notify us immediately of any unauthorized use of your account
• Accept responsibility for all activities that occur under your account

We reserve the right to suspend or terminate your account if any information provided is inaccurate, false, or no longer current.

3. Subscription and Payment

Access to the Service requires a paid subscription. By subscribing, you agree to pay all applicable fees as described at the time of purchase. All fees are in U.S. dollars unless otherwise stated.

• Billing: Subscriptions are billed on a recurring basis (monthly or annually) using the payment method on file. Payments are processed by Stripe.
• Seat-based pricing: Your subscription fee is based on the number of active users (seats) in your account. Additional seats may be added at the per-seat rate in effect at the time of addition.
• Cancellation: You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period. We do not provide refunds for partial billing periods.
• Price changes: We reserve the right to change subscription fees upon 30 days' notice. Continued use of the Service after the effective date of a price change constitutes acceptance of the new pricing.

4. Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the Service to transmit any content that is unlawful, harmful, defamatory, or otherwise objectionable
• Attempt to gain unauthorized access to any portion of the Service or any other systems or networks connected to the Service
• Use the Service to process, store, or transmit personal health information, payment card data, or other sensitive regulated data categories without our prior written consent
• Reverse engineer, decompile, or disassemble any portion of the Service
• Resell, sublicense, or otherwise commercialize access to the Service without our prior written consent
• Use the Service in any manner that could disable, overburden, or impair the Service
• Use automated means to access the Service in a manner that exceeds reasonable personal use

5. Your Content

You retain ownership of all content you submit to the Service, including call transcripts, notes, and sales data ("Your Content"). By submitting Your Content to the Service, you grant Hyvara AI a limited, non-exclusive license to use, process, and store Your Content solely to provide and improve the Service.

You represent and warrant that you have all rights necessary to submit Your Content and that Your Content does not violate any third-party rights or applicable laws.

6. AI-Generated Content

The Service uses artificial intelligence to generate sales insights, analysis, and recommendations ("AI Output"). AI Output is provided for informational purposes only. You acknowledge that:

• AI Output may contain errors or inaccuracies
• AI Output does not constitute professional sales, legal, financial, or other professional advice
• You are solely responsible for decisions made based on AI Output
• Hyvara AI does not guarantee the accuracy, completeness, or fitness for purpose of any AI Output

7. Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of Hyvara AI, Inc. and its licensors. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent. Nothing in these Terms grants you any right, title, or interest in the Service beyond the limited license to use it as described herein.

8. Confidentiality

You agree to keep confidential any non-public information about the Service, including pricing, roadmap, and technical details, that we designate as confidential or that you reasonably should understand to be confidential given the nature of the information.

9. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. HYVARA AI DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, HYVARA AI SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE, EVEN IF HYVARA AI HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL HYVARA AI'S TOTAL LIABILITY TO YOU EXCEED THE AMOUNTS PAID BY YOU TO HYVARA AI IN THE TWELVE MONTHS PRECEDING THE CLAIM.

11. Indemnification

You agree to indemnify, defend, and hold harmless Hyvara AI, Inc. and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your access to or use of the Service, your violation of these Terms, or your violation of any rights of a third party.

12. Termination

We may suspend or terminate your access to the Service at any time, with or without cause, with or without notice. Upon termination, your right to use the Service will immediately cease. Provisions of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of North Carolina, without regard to its conflict of law provisions. Any dispute arising under these Terms shall be resolved exclusively in the state or federal courts located in Wake County, North Carolina.

14. Changes to These Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by email or by posting a notice in the Service. Your continued use of the Service after the effective date of any changes constitutes your acceptance of the revised Terms.

15. Contact Us

If you have questions about these Terms, please contact us at:

• Email: legal@hyvara.ai
• Website: https://hyvara.ai
• Hyvara AI, Inc., Apex, NC, United States